Yet another BlackBerry outage

A little history to my problem.  I just updated my phone plan to Sprint/Nextel’s Simply every thing plan that literally gives me unlimited everything on my phone for $5 more a month than what I’m paying now.  I did this yesterday and was told everything should be up and running by 6pm local time.  Well, 6 came and went and I still didn’t have data service.  I contacted Customer Service today and spent over an hour and 45 minutes on the phone with them.  They were great and wanted to get to the bottom of the problem.  We tried re-setting the radio, re-booting the phone, re-setting the phone, and re-configuring the ip settings.  Nothing worked.  They said everything looked set up correctly on their side as well.  Finaly an answer.  Research In Motion (RIM), the company behind Black Berry, had a nation wide server outage.  It was masked behind everything else.  The only funny thing is that NO ONE has reported this any where on the internet.  I hear about outages all the time, and none of them ever seem to affect me, but I have heard nothing about this one.  Oh well, I’ll probably end up spending more time on the phone with Sprint on Monday.

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